Age 21+

Responsible Gambling at 90 jali —
Know Yourself, Know Your Limits

Entertainment is enjoyable only when it stays in control. 90 jali believes every player has the right to accurate information, the ability to set limits, and access to support when needed.

For ages 21+ SSL Encryption 24/7 Support In Bengali and English

What is Responsible Gambling and why does it matter?

Online casino or sports betting is a form of entertainment — just like watching a film or going to a cricket match. But as with any entertainment, problems can arise if limits are not respected. 90 jali wants every user to play with a healthy mindset — not out of fear of losing or desire to win, but purely for enjoyment.

Responsible gambling comes down to a few simple principles: staying within a set budget, keeping to time limits, and always putting real-life needs first. Our Terms and Conditions set out these principles in detail, and they apply to every member.

Gambling or betting should never be thought of as a source of income. The house edge works against every player over the long term. Placing more bets to recover losses makes the problem worse, not better.

The 90 jali platform is for people aged 21 and above only. Minors opening accounts or taking part in any betting is strictly prohibited. If a parent or guardian believes someone in their household is using this site while underage, please contact our live chat immediately.

Tools for Setting Your Own Limits

Every member of 90 jali can use these features directly from their account. For any issues, 24/7 live chat support is available.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount yourself. A reduction takes effect immediately; an increase requires a set waiting period.

Session Time Limit

Decide in advance how long you will play in one session. When the time is up, the session will end automatically.

Cooling-Off

If you want to take a break for a few days, you can temporarily close your account for anywhere between 24 hours and 6 weeks.

Self-Exclusion

If you need a longer break, you can request to close your account for 6 months or permanently. Once this is in effect, it cannot be reversed before the set period ends.

Loss Limit

Set a maximum amount you can lose within a given period. Once that limit is reached, no further bets can be placed.

Support Centre

For any issue, speak to us directly in Bengali via 24/7 live chat or email. Our support team will help you choose the right tool.

Recognise the Warning Signs

If you notice any of the following in yourself, stop and seek help.

Chasing Losses

Placing bigger bets after a loss to try to win the money back — this is the most common warning sign.

Betting with Essential Money

Using money set aside for household expenses, education, or health for betting means you have crossed a line.

Losing Track of Time

Playing for hours on end without realising how much time has passed.

Hiding from Family and Friends

A tendency to hide how much you are playing or how much you are losing from family or people close to you.

Restlessness When Not Playing

Feeling irritable, unable to sleep, or unable to concentrate when you cannot bet.

Borrowing to Bet

Borrowing money from friends, family, or any other source to fund betting.

Check Yourself

Answer the following questions honestly. If more than 3 answers are "yes", it is time to take a serious look at how you are gambling.

  1. Did you bet beyond your budget at any point last month?
  2. After a loss, did you immediately place a larger bet?
  3. Has betting caused you to lose focus on your family, work, or studies?
  4. Did you feel uncomfortable or restless when you could not play?
  5. Have you always kept your betting a secret from your family?
  6. Did you bet your winnings again instead of using them for family needs?
  7. Have you borrowed money or broken into savings to bet?

These questions are not a medical diagnosis, but they are a signal to take notice. Read our FAQ for more information or contact us directly via live chat.

Practical Tips for Staying Safe

01

Set a budget beforehand

Before each session, decide how much money you can spend on entertainment. Choose an amount that, if lost, will not affect your daily life.

02

Stop after a win

When you win, enjoy the moment and consider stopping. The thought of "just one more round" is often what leads to losing winnings back.

03

Do not play under the influence of alcohol or medication

Do not bet in any state where your judgement is not normal. The best time to make good decisions is when your head is clear.

04

Take breaks

Get up every 30–45 minutes, walk around, drink some water. Regular breaks from betting help you keep a healthy perspective.

05

Be open with family and friends

There is nothing to hide from the people closest to you. If they express concern, take what they say seriously.

Where to Find Support

Asking for help is not a sign of weakness — it takes courage.

90 jali Live Chat

Available in Bengali seven days a week, twenty-four hours a day. Our team is here for self-exclusion, deposit limits, or any concern you have.

Email Support

If you prefer to write, contact us by email. Our support team responds in both Bengali and English.

Family and Friends

The people closest to you are your first source of support. Speak openly — family or a trusted friend can often point you in the right direction.

Professional Counsellors

Seeing a psychologist or counsellor is completely normal. Specialists in addiction can help you confidentially.

Mental Health Services

In Bangladesh, the National Institute of Mental Health and various hospitals offer specialist addiction services.

Peer Support Groups

Groups made up of people facing the same issues provide a space to share experiences and support one another.

90 jali's Commitment

90 jali is not just an entertainment platform — it is an effort to build a responsible environment. You can learn more about these values on our About Us page. We commit to:

  • Keeping active measures in place to prevent any minor from accessing this platform.
  • Giving every member the ability to set limits and use self-exclusion.
  • Responding quickly through a 24/7 Bengali-speaking support team.
  • Keeping user data and transaction information secured with SSL encryption.
  • Not including any bonus or promotion conditions that pressure a player into spending more than they need to.
  • Processing every self-exclusion request promptly and without conditions.
  • Never selling personal information to third parties, in line with our Privacy Policy.

Common Questions about Responsible Gambling

Yes, any withdrawable balance in your account at the time you activate self-exclusion will be returned to your registered payment method. Contact live chat for more details about the process.

Yes, lowering a deposit limit takes effect immediately. However, if you want to increase a limit, you will need to wait through a set waiting period — this is intentional, to prevent decisions made in the heat of the moment.

Self-exclusion is normally done by the account holder themselves. However, if a family member believes their loved one is being harmed, they can inform our support team by email. We will take appropriate action on that account.

No. 90 jali is strictly for people aged 21 and above. Age is verified at registration, and additional identification may be requested in suspicious cases. Any account found to be operated on behalf of a minor will be closed.

Yes, according to the World Health Organization, problem gambling is a recognised mental health condition. It does not affect everyone, but some people are at higher risk than others — especially those who already struggle with addiction or are under mental stress. Stay alert and seek help if you notice changes in yourself.

When a cooling-off period ends, you will need to complete a confirmation step yourself before your account becomes active again. Nothing reopens automatically.