90 jali's Privacy Policy

02. What Information We Collect

90 jali collects various types of information to improve your experience and ensure the proper operation of the Service. This information comes from two main sources — what you provide directly and what is collected automatically while you use the Service.

2.1 Information You Provide

You provide the following information when registering for and using your account:

• Full name, date of birth, and gender
• Email address and mobile number
• Bangladeshi National ID or passport number (for identity verification)
• Residential address
• bKash, Nagad, Rocket, or Upay account number, or bank account details
• The content of communications made to customer support

2.2 Automatically Collected Information

Certain information is recorded automatically while you use the platform:

• IP address and geographic location (to country level)
• Device type, operating system, and browser version
• Time spent on the platform, pages visited, and navigation patterns
• Game session duration, bet amounts, and transaction history
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

We may receive limited information from trusted third-party service providers in order to carry out identity verification, fraud prevention, or anti-money-laundering measures. In such cases, the third party's own privacy policy also applies.

04. Sharing and Disclosure of Information

90 jali does not sell your personal information or share it with third parties for marketing purposes. Information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, technology infrastructure, and gaming content. Only the information necessary to perform those services is shared with these partners, and they are bound by strict confidentiality agreements.

4.2 Legal Obligations

90 jali may be required to disclose information where necessary to comply with a court order, a lawful request from a government authority, an anti-money-laundering investigation, or other applicable legal obligations.

4.3 Corporate Restructuring

User information may be transferred in the event of a business merger, acquisition, or asset transfer. Users will be given appropriate notice before any such change, and the new entity will be required to maintain the same standard of privacy protection.

4.4 Other Cases Subject to Consent

For any disclosure beyond the cases listed above, we will obtain your explicit consent in advance.

06. Data Security Measures

Protecting your personal information is one of 90 jali's highest priorities. We have put in place industry-standard technical and organisational measures.

6.1 Technical Safeguards

• SSL/TLS encryption: all data transmitted through the website and app is encrypted
• Database encryption: stored sensitive data is kept in encrypted form
• Two-factor authentication (OTP): an additional security layer for login and transactions
• Active firewall and intrusion detection systems
• Regular security audits and vulnerability assessments

6.2 Organisational Safeguards

• Only authorised staff may access personal information, and only as needed
• All staff receive regular training on data protection
• Third-party partners are bound by strict confidentiality agreements

6.3 Response to a Data Breach

In the event of a data breach, 90 jali will immediately begin an investigation and notify affected users as quickly as possible. However, no method on the internet is 100% secure — you are therefore asked to keep your account password confidential and to inform us immediately if you notice any suspicious activity.

08. Your Rights and Controls

As a 90 jali user, you have the following rights over your own information. To exercise these rights, please contact our support team.

8.1 Right to Access

You may ask at any time what information we hold about you. We will provide you with a copy of that information within a reasonable time.

8.2 Right to Rectification

If any information stored in your account is incorrect or incomplete, you may request that it be corrected. Many details can be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances — such as when the Service is no longer needed or consent has been withdrawn — you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Restrict Processing

You may request that your information be used in a limited way for certain purposes, particularly in relation to marketing communications.

8.5 Right to Data Portability

On request, we can provide the information we hold about you in a structured, readable format that you can use elsewhere.

For information about responsible gaming rights and self-exclusion, please read our Responsible Gaming Guidelines, which contain full details on setting limits and self-exclusion.

10. Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, or if you need to make any request regarding your information, please contact us. Our support team is available 24 hours a day, 7 days a week in both Bengali and English via live chat and email.

For answers to common questions, visit our FAQ section — it covers many common questions about accounts, payments, and services.